Live Chat Support Unavailable For Some Users

Incident Report for Sisense Service Page

Resolved

Intercom has identified the cause of the issue and provided a fix. Live chat is now available.

Posted Sep 01, 2020 - 10:02 PDT

Update

Intercom, is still investigating the issue. More information is available on the Intercom status page: www.intercomstatus.com.

The Sisense Cloud Support Team can be reached at [email protected].

Posted Sep 01, 2020 - 09:34 PDT

Investigating

Intercom, Sisense's chat service provider, is experiencing an outage causing connection issues within the live chat window. More information is available on the Intercom status page: www.intercomstatus.com.

Posted Sep 01, 2020 - 09:05 PDT