Live Chat Support Unavailable

Incident Report for Sisense Service Page

Resolved

Intercom has completed the emergency maintenance. Live chat is now available.

Posted Apr 23, 2020 - 07:44 PDT

Monitoring

Intercom has completed the emergency maintenance and are monitoring the fix. More information is available on the Intercom status page: www.intercomstatus.com.

Posted Apr 23, 2020 - 07:17 PDT

Investigating

Intercom, Sisense’s chat service provider, is experiencing an outage causing connection issues within the live chat window. More information is available on the Intercom status page: www.intercomstatus.com.

Posted Apr 23, 2020 - 07:02 PDT

This incident affected: Sisense for Cloud Data Teams.