Live Chat Support Unavailable

Incident Report for Sisense Service Page

Resolved

Intercom has identified the cause of the issue and provided a fix. Live chat is now available.

Posted Jan 17, 2020 - 07:41 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 17, 2020 - 07:29 PST

Identified

Intercom, Sisense for Cloud Data Team's chat service provider, is experiencing an outage causing connection issues within the live chat window. More information is available on the Intercom status page: www.intercomstatus.com.

The Sisense for Cloud Data Teams Support Team can be reached at [email protected] for immediate help.

Posted Jan 17, 2020 - 06:56 PST